- Can I edit a label after I've printed the QR code?Yes — your e-label can be updated anytime, and the QR code never changes.
- How many languages is my e-label shown in?Your e-label is available in 24 languages, shown automatically to each visitor.
- What's included in the free plan?The free plan includes 3 e-labels and 1 brand.
- What happens to my labels if I cancel or downgrade?Labels over your new limit become locked, but nothing is deleted.
- What's the difference between unpublishing and deleting a label?Unpublishing hides a label temporarily; deleting removes it permanently.
- Is PinotQR compliant with EU wine labelling rules?PinotQR is built to help you meet the EU's digital labelling requirements.
- What information is collected when someone scans my label?Scans record the visitor's language and country only — no personal data.
- What are E numbers / ingredient codes?E numbers are standardised codes for approved additives, shown on your e-label if you choose.
- What's the difference between non-vintage and multi-vintage?Both describe wines not tied to a single year — here's when to use each.